SECTION 1 Section 1. You will hear a man phoning to enquire about a job vacancy.
First, you'll have some time to look at questions 1 to 5. You will see there is an example that has been done
for you. On this occasion only, the conversation relating to this will be played first. Good afternoon, Palm
Resort. Good afternoon. I am ringing about the job I understand you have vacant. Oh, yes. I'd like to find out
some more information, if I may. Yes, of course. Can I take your name? It's Freddie Lee. OK. The man's name is
Freddie Lee. So, Freddie Lee has been written in the space. Now we shall begin. You should answer the questions
as you listen, because you will not hear the recording a second time. Listen carefully and answer questions 1 to
5. Good afternoon, Palm Resort. Good afternoon. I am ringing about the job I understand you have vacant. Oh,
yes. I'd like to find out some more information, if I may. Yes, of course. Can I take your name? It's Freddie
Lee. OK, Freddie. What would you like to know? First of all, I'd like to know where your resort is located. It's
near the city centre on Jameson Island. That's J-A-M-I-E-S-O-N. Oh, brilliant. That's only five minutes from me.
I finish at my college on the 12th of May, so I'll be available for work from that date. Will there be any
vacancies at that time? Well, summer is our busiest season, beginning on the 11th of July, so that's when you
would be starting. Sounds good. And are there any age limitations? That would depend on the place you're
applying for. How old are you? I'm 17. Well, we require our bartenders to be 18 or older, which means you would
be working as a waiter. There are four vacancies. There were originally six. However, we have since filled two
of these. OK, great. Could I ask about the pay? We're offering £5.52 an hour. That's very good. My last job was
£4.45 an hour. And can I also ask about what qualities you're looking for, like any particular skills or
experience? We don't normally require applicants to have any past experience. However, during the summer season,
we have weekly shows in which our waiters are asked to perform. The routines are very simple, so no dancing
skills are needed. However, you will need to be able to sing. I have never sung professionally, but I'm keen on
it and have been told that I'm talented, so I think this will be a good fit. Are there any other duties that I'd
be responsible for? As a waiter, you'll have a few different duties. We offer table service, so you'll have to
take food orders from customers and carry the food from the kitchen to their tables. We like to give our
customers a relaxed experience, so we'll also need you to supervise and take care of their children. I have a
babysitter, so I'm very comfortable doing that. Is there a play area for them in the resort? Unfortunately,
there is no facility for children here at the resort, but there is a large playground just down the road. Before
you hear the rest of the conversation, you have some time to look at questions 6 to 10. Now listen and answer
questions 6 to 10. So, I would just walk the children down to the playground each day? No, the road is very busy
and the pavements are so narrow that it's unsafe to take the children for walks there. It would be very
advantageous if you could drive so that you can safely strap the children into the back seat and transport them
back and forth. I'm currently taking driving lessons, so if all goes well, I should have my permit by the time I
begin work. We feel it's pretty good and we also offer some good fringe benefits for our employees. Really?
Well, because of the difficulties of getting public transport, if you're working after 10 o'clock, we drive you
home. OK, that sounds fine. Do you have a staff room where I would be able to eat my packed lunches? All of our
employees eat in the dining hall once our customers have finished eating their lunch. We like to make sure that
our employees are well nourished, so we would provide you with a meal every lunchtime. There is no need to bring
in a packed lunch. Wow, that's good to know. I think that's all of the information that I needed. I'll be sure
to post my application to you later today. OK, sure. Once we have looked over your application, we may ask you
to come for an interview. We normally hold our interviews on Fridays. However, the manager is taking a long
weekend this week, so the interview would be on Thursday. Is that OK for you? That's good for me. Fine. 10.30am?
Yes, fine. Would 10 o'clock be OK? Perfect. And could you bring along a reference letter from your employer?
Yes, that's fine. No problem. Could you tell me what else I have to do? Well, you need to come in to the desk
and fill out some forms. We need a document for ID, so a bank statement would be fine. I've got that. And what
else? Well, you need to bring a photo with you. Having said that, it would be also a good idea for you to attach
it to your application. This will help us to distinguish your application from the others. OK, no problem. I
have a couple of spares from when I renewed my passport. Good. We look forward to seeing you. OK. Thank you so
much. You've been very helpful. No problem. Goodbye.
SECTION 2 Hi everyone and welcome to Sydney Airport. Today I'll be giving you
the inside information on the day-to-day operations of the Australian Quarantine Service here. We hope to
provide you with a better understanding of why such heavy security regulations are necessary by educating you on
how we operate and why we do the things we do. We're not here to try to persuade you to fly through Sydney
Airport, though we hope you'll find your experience relatively stress-free and comfortable. First things first,
our personnel. Can anyone guess how many people work at Sydney Airport? We have 200 alone working in Terminal 2,
so can you guess how many in the whole airport? I heard someone say 360. That's getting closer. What? Did
someone say 2,000? That's way too high. Sydney Airport actually employs 440 people. A lot, right? And about half
of those employees work in security-related matters. Moving on to our not-so-human employees, let's come and see
our favourite pooch, Milton. Milton is our best drug-sniffing dog on the force. He's friendly to most people.
You can even come pet him at the end of our tour. Burnouts beware, though. He'll find everything. Notice that
even though there are so many of us around him, Milton stays quite calm. This is the precise reason he was
chosen for the job. Dogs that are chosen are not predisposed to sniff out different narcotics. That's something
we teach them already. So here's a part of the airport most people never notice, the cargo transport terminal.
This is where packages are shipped to and from. Normally we ship around 4,400 packages per month. In this
airport alone, over 52,000 packages were shipped in and out over the past year. We ship to and from 170
different countries. Not bad, eh? Probably it will go up to over 72,000 packages this year. Despite over 100
flights in and out of here daily, the number of lost or delayed packages is impressively low. If you send your
package through here, rest assured we'll get it where it's going. Let's move on to the area most of us are
familiar with, the passenger terminals. In order to be allowed into this area, you must pass through security
with your ticket and, if you're travelling internationally, your passport. If you're travelling domestically,
you just need a legal form of ID. If you don't have those, you will not be allowed to pass through security and
board your flight. During the security scan, your carry-on items will be checked for dangerous items such as
weapons, sharp objects and liquids that exceed our specified limit. If you attempt to pass any of the prohibited
items on this list posted at the entrance, you are still allowed to board the plane, but you'll be given a
warning and your item will be confiscated. Don't worry, we will not arrest you for having too much shampoo in
your bag or anything like that. We also search your carry-ons and parcels for any perishable items. We prohibit
the transportation of local vegetation and prohibit parcels containing any insects in them. You may or may not
have learned about this in biology class, but when some plants are introduced to a new environment, they spread
wildly and wipe out the current species around it. It is important to control the introduction of new plants
into an ecosystem, so we must prohibit the transport of any fertile seeds. So what happens to parcels containing
possibly suspicious items? It's of course something we do not take lightly here. If an object passes through the
scanner that appears suspicious in any way, it is separated out for manual search by a member of our trained
security personnel. If an illegal plant or simple sharp object like a pocket knife is found, it is simply
disposed of in our biohazard waste containers and the package itself is returned to the sender, or passenger if
it is for a passenger flight. More serious weapons are reported to higher authorities for investigation. Before
you hear the rest of the talk, you have some time to look at questions 18 to 20. Now listen and answer questions
18 to 20. As far as parcel security, the material of the parcel is important. For shipped goods, the most common
material used and the most widely accepted is paper. Make sure it is packed sturdy enough with no rips or tears.
We've definitely had packages rip open before due to haphazard packing. A more common problem though is the
package labels. When an item does not make it to the right place, this is the most common reason. The label may
not be in the right place or marked clearly enough. If you're receiving any items from abroad that must be
declared, please remember our guidelines in order to ensure the timely delivery of your item. Make sure it is
packed correctly and we ask that you notify customs between 2 and 10 days within the item's scheduled arrival
date. OK, before we move on, are there any questions? That is the end of section 2. You now have half a minute
to check your answers.
SECTION 3 Now turn to section 3. You will hear two students called Tom and Bella
attending the third meeting of the after-school club. They are talking with their professor about the furniture
company. First, you have some time to look at questions 21 to 26. Now listen carefully and answer questions 21
to 26. Before we start, Tom and Bella, thanks for coming in today to talk about the key case studies that will
help you to understand your classwork better. Now I hope you've read the notes I gave you last week on the
furniture company Willows, as this will be the focus of our discussion today. Let's begin. Who can tell me what
the current focus of the company's business is? The company used to be very large, with many retail outlets
across the country. However, since the recession, there have been fewer people spending money on furniture, and
so the company was forced to close all of its outlets, and now only operates online. Well done, Tom. Bella, can
you add anything? Willows used to produce a very large number of products, such as tables, chairs and light
fittings. However, through market research, they realised that most of their profit was made from the sale of
bookcases, so they now specialise in this one product. Very good. Does anyone know how our department began its
contact with Willows? Did you contact the company, Professor? No, Tom, it wasn't through me. Our headmaster saw
an article that the manager had written in the newspaper and became very interested in the company. He contacted
Willows and arranged for a student to work there full-time during the summer. Yes, exactly. Does anyone know
what the student thought of their time working at Willows? Yes, he is a friend of ours. He worked as a member of
the design team, creating technical drawings of the furniture using a computer. There was a special software
that he used, which he said had a bad interface and was very difficult to predict. However, it was very
efficient and helpful for quickly drawing up furniture designs. How interesting. Yes, it was. We both visited
him whilst he was working there and he showed us around. Unfortunately, visitors were not allowed to access the
IT department, but it was great to chat with his colleagues. Did you meet his manager? His manager is a very
busy man, so he didn't have time to meet with us. However, we were allowed to inspect the accounts, which really
helped us to understand the effects of the software on the company. Well, what an exciting experience. Now,
before I forget, next week I'll be conducting face-to-face interviews with each of you to prepare for job
interviews. Can we do it as a group? I'm afraid not, Bella. I want to give each of you my undivided attention,
and there will be too much disturbance if I interview you all together. Plus, it will be more realistic if I
interview you alone. Have you finished writing the feedback on our exam results, Professor? Yes, I have, Tom.
And I must say that I was not disappointed. I am glad to say that your performance has dramatically increased
since you began attending this after-school club, and you have both scored above the average. If you continue to
work hard, your results should soon improve significantly. Before you hear the rest of the conversation, you
have some time to look at questions 27 to 30. Now, listen and answer questions 27 to 30. Now, back to our
discussion about willows. Can anyone tell me what business decisions might benefit the company? A new system
would definitely benefit willows. Their system is very outdated. I don't think it would help them to gain more
profit. However, the system is capable of doing the work of hundreds of people. This would, therefore,
significantly lower labour costs. I agree. Unfortunately, unless they also replace the machinery in their
workshop, the new system won't reduce the production time. That is a shame. If they can't reduce their
production time, they won't be able to increase sales. The answer is to hire more staff in order to increase the
efficiency of the production line. Yes, you have both made interesting points. Now for one final question before
we finish this week's session. How will new clients be affected by the new system? Unfortunately, the new system
does not allow clients to connect to the willow system from home, so they are unable to access their work
online. This also means that the system presents no opportunity to attract more contacts, since clients are
unable to view it from their homes. Yes, that's true. However, it could definitely benefit clients who visit the
showroom. The system is very interactive and allows clients to easily browse the furniture catalogue, which will
save them a lot of time. It's a shame that staff are still needed to guide clients through the online system, as
it means that no savings can be made in labour costs. I think the major benefit of the new system is that it
enables staff to design the furniture in front of the client, which allows them to get a lot more involved in
the design. Bravo! You've both contributed fantastic points to our conversation. That concludes our session for
today. I'll see you next week.
SECTION 4 Have some time to look at questions 31 to 40. Now, listen carefully
and answer questions 31 to 40. Good day, ladies and gentlemen. Welcome to the second lecture in our series on
animal senses. Today, I'll be comparing the sensory systems of different species and discussing how these senses
enable them to explore their environment. When it comes to the sense of smell, you may think that human beings
have powerful and well-evolved sensory systems. However, some animals have a sense of smell that is far more
powerful than ours. Dogs, for example, have a sense of smell that is 40 times greater than a human's and can
distinguish 220 kinds of smell. Some animals can even smell odours that are undetectable by the human nose, such
as carbon dioxide. There are also animals that have a relatively weak sense of smell. For example, there are
species of beetles that can recognise the odours of certain plants but not others. The bee is an interesting
example to examine in reference to smell because they experience this sense via their antennae. Bumblebees have
stings, but it's rare that they actually use this weapon. When a bee feels threatened, it will use its legs to
signal and warn others about the threat before it stings. This is called a signalling posture and involves the
bee lifting its two back legs into the air. Within any hive, there is a hierarchy with the queen bee at the top.
The queen bee is able to control the colony by monitoring its movement through her feet. The queen bee is the
only reproductive female in the entire colony and she is also able to sting multiple times. Unlike the worker
bees that will die if they sting. In the insect world, scent can also be used to facilitate mating, as females
decide whether or not to mate with a male depending on the quality of his scent. One such example of this is the
female butterfly, who will only mate with the male butterfly that produces the strongest pheromones. This is how
the species ensures that only the best genes are perpetuated in order to create the strongest offspring. Next we
move on to the hearing sense of beetles. Interestingly, beetles do not have ears, but instead use their feet to
detect vibrations caused by sound. This is particularly useful when searching for food among the trees in which
they live, as they are able to detect the location and movement of their prey by monitoring vibrations in the
woodlands. The final sense that we will be looking at today is sight. Snakes are a particularly interesting case
study, as they do not see shapes and colours as humans do, but instead hunt their prey by detecting the heat
radiating from their mouths. This makes them incredibly effective predators, as they are able to zero in on
their prey very quickly and efficiently. From a distance, a snake is able to locate the heat radiating from a
mouse, for example, and upon moving closer will be able to determine its body shape. This can help prevent the
snake from attempting to attack prey that is too large for it. Once a snake has killed and eaten its prey, it
goes into a state of hibernation, whereby all of its energy is directed towards digesting the food stored in its
stomach. Depending on the size of the snake and its prey, this hibernation can last from hours to days. Once
fully fed, a large snake will not need to eat again for the next couple of weeks. During the breeding season,
however, female snakes will feed more frequently. The heat detection of a snake is very complex, and can be even
more effective than the vision of a human. It not only uses heat to determine the location of its prey, but
before it commits to hunt, it will also use the heat to calculate how much distance it has to travel in order to
reach it. This prevents the snake from wasting energy hunting prey that is too far away to catch. That is the
end of section 4. You now have half a minute to check your answers. That is the end of the listening test. In
the IELTS test, you will now have 10 minutes to transfer your answers to the answer sheet.